Policies

Refund Policy

Claims for damaged merchandise and shortages must be reported immediately to www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. and the freight carrier if applicable. Please contact www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. for assistance on freight claims. All returns are subject to a 15% restocking charge and must be approved by a representative www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. within 30 days of purchase. A Returned Goods Authorization Number must be obtained prior to return of goods. Special order merchandise is not returnable. Defective products under manufacturer's warranty will be repaired or replaced at our option. Certain electronic products are not returnable.

www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. makes no warranty of merchantability or fitness for a particular use of the products it sells. Our sales department has been trained to assist you in the procurement process and will make every attempt to be as helpful as possible. However, due to the diverse use of many of our product, we cannot offer engineering, design, or construction advice. Please consult with the proper professional for assistance in these areas.

Privacy Policy

www.sss-steel.com a subsidiary of Triple-S Steel Holdings, Inc. respects your privacy. You can visit www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc.'s web site to read product and company information without telling us who you are and without revealing any personal information. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, e-mail address, phone number or social security number.

There are instances www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. requests personally identifiable information to assist you or provide you with a service. The information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data required www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. and is used to fulfill the visitor's request. The information you provide is never provided to any individual or company outside www.sss-steel.com, a subsidiary of Triple-S Steel Holdings, Inc. family.